Smart Tracking is the online PRO (Public Relationship Officer) monitoring app with the help of which a hospital can have following facilities at a finger tip.
- Hospital can Track and monitor the PROs for their activities while in the field
- PROs collect contacts data in a structured manner as they visit various clinics and doctors.
- The structured contact details gathered by PROs can be easily exported to your CRM system or even Excel sheet for immediate use.
- The app is installed on PRO's mobile phone and they use it to enter contact details of each doctor they visit using a simple yet effective form.
- The hospital can also poll the location of PROs intermittently and updates it in the centralized database.
- The data obtained from the app can be used to run analytics and create insights whiich help the Management to asses and evaluate the time spent by the PROs in the field and track their effectiveness